• Motorbike breakdowns:
In case your bike breaks down or it is out of gas, we offer a helping hand. Our guidebook incorporates specific information about our service.
1. Coverage Scope:
a.) Breakdown emergency service also includes mechanical or electrical broken, flat tire repairs, fuel delivery, battery jump-off, and motorbike towing from those rented at Desmo Adventure. b.) Supplemental maintenance services are rendered that are part of the bounds of the apartment stated in the rental contract.
2. Eligibility:
a.) Inconsideration is not subject to designee to motorbike get from Desmo Adventures.
b.) Rental motor bikes must meet the following requirements for being qualified namely should be the age related, the model, and the condition which are mentioned in the rental agreement.
3. Service Activation:
a.) Our customers can use the hotline whenever needed by sending their request to the class meeting point indicated in the rental form.
b.) Customers should only provide correct and relevant information about the location, nature of the breakdown and the condition of the motorbike.
4. Service Limitations:
a.) With one exception, rent is taken care of, the number of occurrences to call in service is determined by the rental agreement itself.
b.) There are certain categories of breakdowns which can result from problems like accidents, abuses or when the off-road vehicles will not be covered by road service.
5. Response Time:
a.) We deliver rapid support channel, supported with a timely aid , which is defined in the rental agreement.
b.) Variations of the response time tend to be largely dependent on elements like the location, traffic, and the demand of the service.
6. Towing and Transportation:
a.) Towing options are part of the repair process, when onsite fixing is not feasible.
b.) Towing has limitations such as distance and conditions that are all included in the rental agreement as a mandate.
7. Exclusions:
a.) This cover will not be extended to rental motorcycles that have been use in violation of contract if such motorcycle have been disable and the cause of accident is not known. Also the cover cannot be extended to motorbikes that have been used in contravention of local traffic laws.
b.) Scenarios like reckless driving or servicing the bike in an unauthorized garage or mishandling the rental motorcycle are not incorporated the said policy.
8. Additional Services:
a.) Moreover, what might be charged on an additional service, including towing or moving the motorcycle to a repair shop at the customer's own expense, could be communicated prior to the service, in case the customer requests it.
b.) In case the delivery or insurance services are carried out on customers’ request, they are personally responsible for any other fees involved.
9. Renewal and Cancellation:
a.) All the details on the process of rental renewal or cancellation are briefly presented in the lease.
b.) Refunds may be eligible provided that our refund policy, as underscored in our rental agreement, is in place.
10. Amendments:
a.) Unless any terms and the contract is modified or updated we do not take any responsibility. b.) The customers should be made aware ahead of the changes in the policy. The notification will be given in instances of contract defaults, however, in accordance with the renter's agreement.
11. Governing Law:
This policy, applicable in the territory of [jurisdiction], shall be interpreted in accordance within the laws of [jurisdiction]. Disputes arising from its application or interpretation shall be resolved in accordance with those laws. When you opt to utilize this transit assistance service for vandal episodes, you pledge to comply with everything that is stated in this policy. Thank you for your time. Please read the document thoroughly and get in touch with us should you have any main queries.
• The Out of Fuel Road Response Policy
1. Eligibility:
a.) Customer is able to receive refueling help on the road if he/she has rented a car from our agency.
b.) A help desk is accessible for cases when a vehicle is low on fuel during the rental time.
2. Service Activation:
a.) Customers are always able to call our emergency hot-line or use our application to request for fuel running out by clicking the button.
b.) The user should enter correct information which includes their location and the overall condition of the car.
3. Assistance Services:
a.) Our service provides fill from-up to the stranded vehicle to ensure it going further.
b.) In ordinary course, the fuel supply will be enough to get the passenger to the closest gas station, and this is at the expense of the customer.
4. Limitations:
a.) The conditions of help are set in the written rental agreement.
b.) The tariff of the fuel, to be delivered as well as the additional service charges, will be the clients’ responsibility.
5. Exclusions:
a.) Assistance does not apply to situations which the customer causes by not paying attention, reckless behavior, or lack of controlling fuel levels.
b.) Customers are accountable for all losses and damages due to empty tanks with fuel shortage, including towing expenses and fees for late delivery.
6. Liability:
a.) Our services take no responsibility for any damages or losses as a result of delays in assistance provision or non-supply of a particular assistance.
• The flat tire assistance, offering the aid terms and conditions
1. Eligibility:
a.) On the very rare chance that the tire of the car rented from our depot would get puncture, a roadside service company that was dedicated to solving such challenges would come in handy. b.) Only the grows that go through a puncture while on road and under regular driving conditions should be considered for assistance by regular tiers.
2. Service Activation:
a.) Customers as clients appreciate that having a help line available as well as the provision of a mobile application in their phones, means that they will never experience a flat tire again.
b.) The client should give the accurate position by the coordinates of latitude and Longitude and also give exact information about the event the flat tire and the type of the car he driving. 3. Assistance Services:
a.) Our role is simply to save your life, in case there will be a flat tire and a good spare tire is available.
b.) If the spare wheel is not there at that time or is unavailable, you could reach there by towing and the next service center would be arranged through our helpline.
c.) The initial step is to look over the tire visually for a thorough check should be proportionate to the task. Our aim is to repair the tire and not only that but also offer option of patching or plugging the tire if it is repairable.
4. Limitations:
a.) Authorization then is possible only for repair services currently mentioned in contracts, which are payables per rental agreement. It states the amount of call-outs set to a limited number.
b.) The clients will bear the expenses, which can be due to the repair work that exceeds our services or also the tire in question was being replaced.
5. Exclusions:
a.) This free period is excluded from the causes cases of accidents, vandalism, cabins, and generally much beyond the asphalt road or non-electrical power.
6. Liability:
a.) We would not be held responsible by our company of any damages that may be caused by delayed assistance or unavailability of the service providers .
b.) The responsibility shall be transferred to clients of being sure of their own personal security and vehicle when working on a flat tire assistance.
7. Additional Services:
a.) We also welcome the opportunity for additional services such as tire replacement or wheel alignment. These will additionally incur an extra cost at the discretion of the customer.
b.) The client would bear all extra fees unless otherwise agreed upon by both parties beforehand.
8. Renewal and Cancellation:
a.) Rental contracts, including renewal and cancellation terms, are indicated in the rental agreement as well.
b.) The amount of refunds that we can provide under our refund policy may vary depending on your particular rental agreement.
9. Amendments:
a.) We keep ourselves the right to re-word or to update the terms and conditions section of the present policy when it is required.
b.) The clients shall be informed about the changes to the policy designed in the rental agreement before their implementation, and in accordance with its terms of the agreement.
10. Governing Law:
The policy shall be enacted by the laws of [governmental jurisdiction], and in the event of any dispute relating to its actions or implementation, the laws of [governmental jurisdiction] shall be applied in resolving those matters. The use of our flat tire help on road services and principles stipulated in these policies is what you have agreed upon once you agree to those terms and conditions. Please take your time and get in touch with us if you cannot understand something or are experiencing difficulties.
• Vandalism: Road service for claims - Terms and Conditions
1. Eligibility:
a.) Bike assistance for vandalism is the service that our customers who have booked a motorcycle can make use of . It includes curing machines from any form of vandalization.
b.) Those injuries which were triggered by defacement or vandalism, but only during the rental period and while the motorcycle is in safekeeping by the lessee, are the only ones which qualify for compensation.
2. Service Activation:
a.) In regard to vandalism, customers may report such incidents via a dedicated hotline or through our hotted up app.
b.) The customer should make sure that he/she gives the exact location and descriptions of the situation that damaged the motorcycle, in addition to any additional closing by providing the bike's condition.
3. Assistance Services:
a.) We can measure whether the damage caused by vandalism is severe enough to necessitate taking further steps to address this issue.
b.) The form of services we offer will be based on the kind of damage that is done. It could be that we mobilize to perform repairs or that we liaise with the relevant authorities or insurance companies.
4. Notification:
a.) People have to do report to Desmo Adventure officer and local police as soon as possible when they notice the vandalism incident.
b.) The absence of notifying all parties does not agree with the Futura Program eligibility assessment and the way of handling the claim for the vandalism.
5. Limitations:
a.) Assistance is for emergencies only and is defined as the terms and conditions, outlined in the rental agreement including the limitation of coverage for such cases as vandalism.
b.) Customers shall cover any cost of a firewall protecting software or accessing the compromised system with a system restore software beyond the scope of our assistance services.
6. Exclusions:
a.) Assistance is only extended to cases of vandalism, that are required and originated from the customer's carelessness or faulty use.
b.) Vandalism resulting from natural disasters, civil disturbances or by gangs, terrorism does not fall under this policy.
7. Liability:
a.) The responsibility of our service will not extend to any forms of revenue onset or losses associated with the delays in assistance or a shortage of providers.
b.) Customers must remain responsible for the safe and secure motorcycle hire during the rental period, as it involves their protection from possible harm and damage, as well as avoiding the malicious acts of other parties.
8. Additional Services:
a.) The facility may undertake other services including relocation of the motorcycle (at the request of customers and their own cost) to a nearby garage or repair shop.
b.) Consolidation providers are not liable for any charges incurred by customers from external services.
9. Renewal and Cancellation:
a.) A description of maintenance of rental aggrements ,i.e .renewal or cancellation,is enclosed in the rental agreement.
b.) Refunds could be allowed in accordance with the refund policy, citing the rental agreement, as is indicated.
10. Amendments:
a.) We have the right to either amend or make changes to the one of the terms and conditions in this policy whenever deemed necessary.
b.) The clients will be notified simultaneously with the changes of policy in advance, in view of the terms of the rental agreement.
11. Governing Law:
The present policy will be administered in accordance with [jurisdiction]'s laws and any notions about the meaning of the policy or its fair execution shall be resolved in those laws manner. According to the terms and conditions set out in the vandalism policy for road assistance service, the use of the service implies your contractual agreement. Please take some time to go through this letter, and contact us immediately if you have any questions or concerns.
• Theft of Motorcycle and Personal Belongings Terms and Conditions
1. Reporting Theft:
a.) In case of motorcycle theft or any personal property loss on the motorcycle, the customer is kindly required to promptly report about the crime to police station authorities and Desmo Adventure administration.
b.) The client should give the truthful remarks about the theft, namely the location when, as well as in what circumstances the accident happened.
2. Cooperation:
a.) The customer agrees to provide all the relevant details as to the progress of the matter to the law enforcement authorities and to the Manager/Security Officer of Desmo Adventure.
b.) In the event of loss or theft of the vehicle or belongings, the customer agrees to offer all the details and documents they will help with the vehicle/belongings recovery.
3. Insurance Coverage:
a.) Theft of the motorcycle also theft of your personal belongings might be insured within the rental agreement that in turn depends on insurance policy terms.
b.) The client agrees the insurance coverage of any robbery is possible to be subject to deductibles, limits, and exclusions as outlined in a rental agreement.
4. Replacement Costs:
a.) During the stolen motorcycle or personal belongings situation, the customer may have to deal with the sum of replacement cost which can be up to limits that result from any available insurance coverage.
b.) The customer agrees that they, themselves, are obliged to pay the excess that not covered by the insurance policy and the charges for repairs of used parts that would be necessary in the future.
5. Cooperation with Insurance Claims:
a.) The client gives the car to be Desmo Adventure office and claims coordinator of the insurance provider and cooperates as much as possible for any insurance claims related to car theft processing.
b.) The concerned customer is compelled to provide every documentation or evidence in support of the insurance claims comprising of photographs, receipts, and even police reports.
6. Liability:
a.) The Desmo Adventure office does not accept responsibility for loss of your motorcycle or any personal possession by stealing.
b.) The customer also agrees to apply reasonable safeguards to prevent the products from being stolen, such as security devices and secure parking places only.
7. Additional Charges:
a.) If the vehicle is stolen, all third party charges/fee items (such as towing and storage) are borne by the client.
b.) After that, an investigation into the theft will occur in Desmo Adventure Limited managed office which will then present to the client an itemized listing of additional costs and charges.
8. Renewal and Cancellation:
a.) The renting period is one of the topics discussed in rental agreement along with its extension (if needed) or termination.
b.) Refunds may be provided according to our rental agreement’s refund policy.
9. Amendments:
a.) Whenever necessary, Desmo Adventure Office reserves the right to rectify or amend this document.
b.) The renter shall be informed prior to any change occurring in policy subject to terms of leasing facility as per rented houses concerned.
10. Rules That Govern:
The rules in this document are governed by the laws of [place- of authority]. Any problems that come up from how we understand or use these rules will be solved using those samelaws. When you rent a motorcycle from Desmo Adventure, you agree to follow the terms and conditions listed here. Please read this document carefully. Let us know if you have- any questions or worries.
• Information services on the way
1. Information Help:
a.) Desmo Adventure provides customers with up to date details about road conditions, weathe-r forecasts, and places nearby.
b.) Customers can access this information through our special phone numbe-r, mobile app, or help at Desmo Adventure offices in person.
2. Navigation Help:
a.) Desmo Adventure offers help to plan routes and navigate unfamiliar roads.
b.) Customers can get custom suggestions for scenic routes, interesting places, and rest stops along their trip.
3. Emergency Help:
a.) If an emergency happens, Desmo Adventure provides customers access to emergency help, including medical help, roadside help, and police support.
b.) Customers can call our special phone number for immediate help any time, day or night.
4. Fuel Stations and Rest Stops:
a.) Desmo Adventure assists clients in finding close by fuel stations and relaxation stops to refuel and relaxation all through their journey.
b.) Customers can get entry to facts about gas expenses, amenities, and working hours thru our navigation system or by means of contacting our hotline.
5. Accommodation Recommendations:
a.) Desmo Adventure offers hints for close by accommodation options, which include accommodations, inns, and campgrounds.
b.) Customers can obtain assistance in reserving lodging and getting access to unique reductions or promotions thru our companion network.
6. Repair and Maintenance Services:
a.) Desmo Adventure offers records approximately nearby repair and renovation facilities, such as legal carrier centers and mechanic shops.
b.) Customers can obtain help in arranging upkeep, scheduling protection appointments, and having access to spare components or add-ons as wished.
7. Local Attractions and Activities:
a.) Desmo Adventure offers data approximately local sights, cultural websites, and recreational sports alongside the manner.
b.) Customers can discover recommendations for sightseeing, eating, and amusement alternatives to enhance their travel revel in.
8. Multilingual Support:
a.) Desmo Adventure provides multilingual guide to help customers from numerous linguistic backgrounds.
b.) Customers can speak with our guide team of their desired language to acquire personalised assistance and guidance.
9. Feedback and Assistance Requests:
a.) Desmo Adventure welcomes feedback and hints from clients to enhance our on-themanner avenue help offerings.
b.) Customers can publish comments and assistance requests via our hotline, cellular utility, or on-line portal for set off reaction and determination.
10. Commitment to Customer Satisfaction:
a.) Desmo Adventure is devoted to making sure consumer satisfaction by means of providing reliable, timely, and personalized on-the-way street help services.
b.) We strive to exceed consumer expectations and beautify their tour experience via our dedicated assist and assistance.
By renting a motorbike from Desmo Adventure, you advantage access to our comprehensive on-the-way road help services, designed to decorate your journey and ensure your peace of mind. Whether you need statistics, navigation assistance, emergency assist, or local tips, we're here to help you every step of the way.